We cannot complete the process online or over the phone, but you can set it up via email. Just email a copy of your lease or purchase agreement and we will send you an application. Return the application along with a copy of your ID. After the documents are received and your account is set-up, you can pay the connection fee online the next business day. We will send the service order out to turn on service once the payment is received.

Yes, this ensures that your home does not flood if water is on in the home once the services is connected. Someone will need to be home to make sure the water is running in the home and note causing any damage.

Yes, you can find your account number on your bill and use the last four digits of the phone number on file to pay through the website. If you cannot locate this information, call (912) 368-7501 with the last name on the account and address so we can provide the information you need to complete the online payment.

The City of Walthourville outsources utility billing to a company in Spartunburg, South Carolina. The City of Walthourville reads the meters and calculate the bills then electronically sends them to the company. The bills are mailed from South Carolina so it may take more time than normal if something arises with postal services. If bill is not received by the 20th of the month, please call City Hall at 912-368-7501.

The Mayor and Council voted on May 13, 2024 to increase the water rates and it went into effect on your June 2024 bill. The last water rate increase for the City of Walthourville occurrence in 2012 and this rate increase is necessary due to the economy’s inflationary impact, that all of us have felt over the past few years.

The water is randomly tested daily to make sure the chlorine and flouride contents are within prescribed levels.

The Mayor and Council voted in February 2024 to end recycling in Walthourville. 

Dry trash includes leaves, tree limbs, household goods and appliances. We do NOT accept rocks, logs,lumber, tree stumps, concrete or asphalt. 

The City of Walthourville no longer picks up tires.

Please contact Walthourville City Hall at 912­368­7501 for pickup instructions.